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FAQ


SHIPMENT: SHIPPING COSTS AND METHODS

Standard Shipping Business Express
Area Estimated Delivery Shipping Fee
U.S. Mainland 5-20 Days US$7.99 
Canada 5-20 Days US$7.99 
UK 5-15 Days US$7.99 
Australia 5-20 Days US$7.99 
Other Regions 10-35 Days US$7.99 

NOTICE:

Business express to Russia and Brazil is not available.

Due to the restrictions, we are unable to accept orders from Iran, Sudan, Syria, North Korea, Cuba, Crimea, and Venezuela. We are deeply sorry for the inconvenience.

Affected by Force Majeure, the delivery time may delay due to reduced international flights. 

What are my payment options?

Now, we only support payment using Paypal, we will open other payment channels as soon as possible.

What’s the status of my order?

After placing your order, you will receive an email confirming your purchase. We will ship the order within 48 hours of receiving the order. If the order is not enough, it will be up to four working days. Shortly thereafter, you will receive an email with the status of the shipment.

 

How do I track my order ? 

Shipping Confirmation is sent to the email address you have registered in the website upon placing your order. The email contains tracking link where you could check the status of your order.

I received damaged / defective Item, what should I do ? 

If the item you received is damaged/ defective, we are happy to send you a replacement. Please notify us immediately at lesspres@outlook.com. We will contact you right away.

We will need you to send us a photo of the item you received.

What’s your return policy?

 If you need to set up a return, email us at  lesspres@outlook.com so we can get started on the return or exchange process. We’d love to hear your feedback too.

How do I change the size and color?

If you want to change the color size, you can contact us by email within two days. Our email address is:lesspres@outlook.com

Who can I contact about press inquiries?

We are always excited to read articles about me, shoot us an email at lesspres@outlook.com We look forward to hearing from you.